I have always believed that the wonderful tools of email, instant messaging, and text messaging and even voice mail are not substitutes for personal contact with my valued passengers. Way back when I started my illustrious career as a Travel Professional, travel reservations were transacted by actually speaking with my passengers. Enter the internet age and there has become a ‘need-for-speed’ in everything that we do. Unfortunately, I cannot fit into that mold – I am a talker, and I refuse to permit the efficiencies of modern technology to drive the personal touch out of my business. So I have created My Daily Diary to enable you to make a no obligation appointment to talk with me. Simply review the schedule in My Daily Diary, complete the Appointment Application and I’ll set aside the time to talk with you one-on-one. This way we’ll both be focused on your needs and I will gently guide you every step of the way until both you and I are sure that you are planning toward a Safari which will not just meet but far exceed your expectations. When you talk with me, you can depend on me to best assess your needs and to help you choose from the myriad of African travel product available. Our personal encounter will undoubtedly display my personal travel encounters and my native intelligence and knowledge on the Continent that I call home. I do look most forward to the time that we will spend together and in advance, permit me to assure you of my very best and personal attention at all times. With warm African wishes, Kenneth R. Hieber |
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